Refund policy

📦 Returns

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

✅ Return Conditions:

To be eligible for a return:

• Item must be unused and in original condition
• Item must be in original packaging
• No damage should be present
• Proof of purchase (receipt/order number) is required

❌ Non-Returnable Items:

We do not accept returns if:

• The product is used or damaged
• The product is missing original packaging
• The return request is made after 7 days

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💰 Refunds

Once we receive and inspect your return:

• If approved, your refund will be processed
• Refund will be issued to your original payment method
• It may take 5–10 business days to reflect in your account

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🔁 Exchanges

We only replace items if they are:

• Defective, or
• Incorrect item received

If you need an exchange, please contact us.

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📩 Contact Us

If you have any questions about returns or refunds, please contact us at:

📧 Email: verotexgenraltrading@gmail.com
📞 Phone/WhatsApp: 0528817803